Yes. All payments are processed through the secure Redsys platform, which complies with the security and authentication standards required by the European PSD2 regulation. , providing a safe and secure payment experience.

To ensure that the email you received is genuine and to avoid potential phishing attempts, we recommend that you check the following:

• All official emails from Sholeo Lodges are sent exclusively from addresses with the @sholeolodges.com domain.

• The payment process always follows this order:

1. You will receive an email from our reservations team sent from an @sholeolodges.com address.

2. You will then receive a second automated email from Redsys at TPVVirtual@redsys.es containing the link to complete your payment.

Before making any payment, we recommend that you check that:

• The sender of the newsletter uses the @sholeolodges.com domain.

• The payment email comes from TPVVirtual@redsys.es.

• The web address of the payment link begins with https://sis.redsys.es or https://sis-t.redsys.es.

• The payment page uses a secure connection (https).

If you have any questions about the authenticity of an email or a payment link, please contact our reservations team directly by clicking here before making the payment.