Are pets allowed at all properties?

Yes, we welcome cats and dogs at all our properties. You can add your pet as an add-on during the booking process. Spots are limited, so we recommend flagging it as early as possible.

General conditions:

• Maximum weight: 15 kg · Maximum 1 pet per room or apartment-
• Cost: 20 €/day
• Required documentation before check-in: up-to-date vet/vaccination record + valid liability insurance
• Leash required in all shared areas
• The pet can’t be left alone at any moment (not even during cleaning)

Welcome kit:

• At Sholeo Lodges Los Gigantes and Sholeo Lodges Maspalomas: bed, feeder, water bowl and a treat or gift.
• At Sholeo Lodges Las Palmas Flats: bed, feeder and water bowl

Dogs:

• Access to shared areas on a leash.
• At the Lodges’ restaurants, they may only be on the terrace or at separate tables.
• Access to the pool area is not allowed

Cats:

• Must stay exclusively in the room or apartment
• Must be transported in a carrier or on a leash

You can check the full rules and submit the documentation at sholeolodges.com/pet-friendly