Sholeo Lodges Las Palmas Flats operates without a physical reception. The access and check-in process is fully autonomous.

Before arrival:
1. Complete the online pre check-in via the link or QR you’ll receive by email
2. Enter your last name and booking number, or scan the QR directly
3. Add the details of all guests and sign the terms and conditions
4. You’ll receive by email the information needed to access the building and the apartment

On arrival at the building (Juan Rejón, 20):
1. Enter the access code on the keypad of the main door
2. Select language on the Autocheck-In terminal
3. Scan your booking’s QR or manually enter the booking holder’s last name and booking number
4. Scan the national ID or passport of all guests (can also be done manually if needed)
5. If there’s any pending amount, you can pay it directly at the terminal
6. Once the process is complete, you’ll receive the apartment number and access code

Digital key:

• Download the Omnitec app (App Store / Google Play)
• Log in with the credentials received by email
• Carry your digital key directly on your phone

Important:

• Don’t forget to collect your documentation from the terminal
• Check-out is until 11:00h. After that, the access code stops working

If you need help during the process, call +34 928 335 960.