Faq’s Sholeo Lodges Maspalomas

Outdoor pool heated to 24°C all year round.

Hours:

• Pool: from 10:00h to 20:00h
• Lifeguard service: from 10:00h to 18:00h
• Maximum capacity: 50 persons

Pool towels:

• Refundable 10 € cash deposit at reception, valid for the whole stay
• Extra towel change: 2.50 €
• The white room towels can't be used at the pool

Rules:

• Showering before entering is mandatory
• Children under 6 must always be accompanied by an adult
• No diving headfirst into the water
• No inflatables or balls in the water
• No reserving loungers with clothes or items when not in use; staff may remove them
• No glass or glass containers in the pool area
• No speakers or loud music
• No pets in the pool

In case of emergency, call 112 or contact reception from your room by dialing *9.

At Sholeo Lodges Maspalomas we don't have private parking, but you can park for free on the surrounding streets.

Check-in is available from 15:00h and check-out must be done before 12:00h.

Reception is open 24h. After check-out, you can keep enjoying the hotel facilities at no extra cost before continuing your trip or exploring the island further.

To make your arrival quicker and more comfortable, you can complete the online pre check-in at sholeolodges.com/pre-check-in.

If you plan to arrive after 20:00h, let the reception team know in advance to keep your booking active. Otherwise, it may be cancelled automatically and 100% of the outstanding amount may be charged.

Check-in is available from 15:00h and check-out must be done before 12:00h.

Reception is open 24h. After check-out, you can keep enjoying the hotel facilities at no extra cost before continuing your trip or exploring the island further.

To make your arrival quicker and more comfortable, you can complete the online pre check-in at sholeolodges.com/pre-check-in.

If you plan to arrive after 20:00h, let the reception team know in advance to keep your booking active. Otherwise, it may be cancelled automatically and 100% of the outstanding amount may be charged.

The hotel has different spaces to eat, disconnect and enjoy at your own pace throughout the day.

Buffet breakfast from 07:30h to 10:30h

• Gluten-free and vegetarian options always available
• 12.00 €/adult
• 6.00 €/child

The Original Hub

• Fast but Good: quick, healthy, natural food and drinks made on the spot
• All-Day-Dining: eat and drink whenever you want throughout the day
• Open from 10:30h to 22:30h
• Open to both guests and visitors
• Takeaway service available

Feel Good Garden

• Open-air lounge bar
• Open from 07:30h to 22:30h
• Open to the public

Sholeo Lodges Maspalomas is a 4-star hotel located in Playa del Inglés, in the south of Gran Canaria, near the beaches of Playa del Inglés, Las Burras and San Agustín, and just a few minutes from Maspalomas.

It has 168 contemporary rooms with views of the garden, pool or complex. It shares the Sholeo Lodges spirit: social spaces, relaxed atmosphere and experiences to enjoy at your own pace.

Its Fast but Good dining concept focuses on quick, healthy, natural options made on the spot. Plus, with the All-Day-Dining service, you can enjoy food and drinks all day, from morning to night.

If you need more information, you can email us at recepcion.maspalomas@sholeolodges.com or call us at +34 828 690 005.