Faq's Sholeo Lodges Los Gigantes

The outdoor pool has sea views and is open all year round. It's heated between December and April (approx. 23°C).

Hours:

• Pool: from 10:00h to 20:00h
• Lifeguard service: from 10:00h to 18:00h
• Maximum capacity: 50 people

Pool towels:

• Refundable 10 € cash deposit at reception, valid for the whole stay
• Extra towel change: 2.50 €
• The white room towels can't be used at the pool

Rules:

• Showering before entering is mandatory
• Children under 6 must always be accompanied by an adult
• No diving headfirst into the water
• No inflatables or balls in the water
• No reserving loungers with clothes or items when not in use; staff may remove them
• No glass or glass containers in the pool area
• No speakers or loud music
• No pets in the pool

Emergencies:

• Phone: 112
• Nearest health center: Centro de Salud Alcalá (24h emergencies): C/ Méndez, s/n · 922 47 83 65

Sholeo Lodges Los Gigantes doesn't have a private parking, but you can park for free on the surrounding streets.

Check-in is available from 15:00h and check-out must be done before 12:00h.

Reception is open 24h. After check-out, you can keep enjoying the hotel facilities at no extra cost before continuing your trip or exploring the island further.

To make your arrival quicker and more comfortable, you can complete the online pre check-in at sholeolodges.com/pre-check-in.

If you plan to arrive after 20:00h, let the reception team know in advance to keep your booking active. Otherwise, it may be cancelled automatically and 100% of the outstanding amount may be charged.

The hotel has different spaces to eat, disconnect and enjoy at your own pace throughout the day.

Buffet breakfast from 07:30h to 10:30h

• Gluten-free and vegetarian options always available
• 12.50 €/adult
• 6.50 €/child

The Original Hub

• Fast but Good: quick, healthy, natural food and drinks made on the spot
• All-Day-Dining: eat and drink whenever you want, from lunch to night
• Lunch from 12:00h to 17:00h
• Dinner from 19:00h to 22:00h
• Open to both guests and visitors
• Takeaway service available

Feel Good Garden

• Open-air lounge bar
• Open from 11:00h to 23:00h
• Open to the public

Sholeo Lodges Los Gigantes is a 3-star hotel located at Avenida La Gaviota, 3, Tenerife, at the foot of the Los Gigantes cliffs. A place designed to enjoy the island at your own pace, surrounded by sea, nature and great weather all year round.

It has 143 rooms:

• The Flow Double (24–26 m²)
• The Flow Double Superior (22 m²)
• The Flow Double Side Sea View (28–30 m²)
• The Flow Double Sea View (23 m²)
• The Loop Suite Pool View (28.5 m²)
• The Loop Suite Side Sea View (28.5 m²)
• The Loop Suite Sea View (40 m²)
• The Vibe Suite (28.5–67 m²)
• The Wave Room Sea View (34 m²)

All rooms include a private bathroom, balcony, air conditioning, safe, minibar and TV with Chromecast.

The Loop Suite and The Vibe Suite rooms also include cooking facilities, with microwave and sink.