Events in Tenerife

The Privacy Policy forms part of the General Conditions governing this website.

VERSION INDICATE dated INDICATE

Who is responsible for processing your data?

CANARIAN HOSPITALITY, S.L

Domicilio: C/Montevideo nº12

C.P. 35007

Las Palmas de Gran Canaria.

CIF: B06881957

Tfno:

Mail:  { email}

You can contact us in any way you wish to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We encourage you to review it, and if you have registered and log in to your account or profile, you will be informed of any changes.

If you are one of the following groups, please consult the drop-down information:

+ GUESTS

For what purposes will we process your personal data?

We inform you that your data will be processed for the purpose of managing your booking, your stay at the hotel and guaranteeing the payment of the expenses derived from said stay.

Your data will be communicated to the Security Forces and Bodies in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.

The data will be kept for at least 6 years in compliance with tax, commercial, consumer and travellers’ book-registration regulations.

What is the legal basis for the processing of your data?

The legal basis is your consent and compliance with the legal obligations established by Royal Decree 393/1974 of 18 August and by Order INT/1922/2003 of 3 July.

+ WEB OR EMAIL CONTACTS

What data do we collect through the website?

We may process your IP address, what operating system or browser you use, and even the length of your visit, anonymously.

If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

– To answer your queries, requests or petitions.

– To manage the requested service, answer your request, or process your request.

– Information by electronic means, related to your request.

– Commercial or event information by electronic means, provided that express authorisation has been given.

– To carry out analyses and improvements on the Web, on our products and services.  To improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party, granted through a voluntary action, as in cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same necessarily implies that it has been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory fields. If you do not provide these fields, or do not check the checkbox to accept the privacy policy, the information will not be allowed to be sent. It usually has the following formula: ‘□ I am over 14 and I have read and accept the Privacy Policy.’

For how long will we keep personal data?

Until the revocation of the consent given.

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the website, you can subscribe to the newsletter if you provide us with an e-mail address, to which the newsletter will be sent.

We will only store your email address in our database and will send you periodic emails until you unsubscribe or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?

– To manage the requested service.

– Information by electronic means, concerning your request.

– Commercial or event information by electronic means, as long as there is express authorisation.

– To carry out analyses and improvements in the sending of mailings, in order to improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party. In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This necessarily implies that you have been informed and have expressly given your consent to receive the newsletter.

If you do not tick the checkbox to accept the privacy policy, the information will not be sent. It normally has the following formula: ‘□ I am over 14 and I have read and accept the Privacy Policy.’

For how long will we keep personal data?

Until the revocation of the consent given.

+CLIENTS

For what purposes will we process your personal data?

– Drawing up the budget and monitoring it by means of communications between both parties.

– Information by electronic means, related to your request.

– Commercial or event information by electronic means, as long as there is express authorisation.

– To manage the administrative, communications and logistics services carried out by the Responsible Party.

– Invoicing and declaration of the appropriate taxes.

– Carrying out the corresponding transactions.

– Control and collection procedures.

What is the legitimacy for the processing of your data?

The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at the request of the data subject.

For how long will we keep personal data?

For the duration of the relationship between the parties and for the statute of limitations arising therefrom.

+PROVIDERS

For what purposes will we process your personal data?

– Information by electronic means, concerning your request.

– Commercial or event information by electronic means, provided there is express authorisation.

– To manage the administrative, communications and logistics services provided by the Controller.

– Invoicing.

– To carry out the corresponding transactions.

– Invoicing and declaration of the appropriate taxes.

– Control and collection procedures.

What is the legal basis for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

For how long will we keep the personal data?

For the duration of the relationship between the parties and for the limitation periods arising therefrom.

+SOCIAL NETWORKS CONTACTS

For what purposes will we process your personal data?

– To answer your queries, requests or requests.

– Manage the requested service, answer your request, or process your request.

– Relate with you and create a community of followers.

What is the legitimacy for the processing of your data?

The bases that legitimize the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the Social Network will be carried out in accordance with its privacy policies.

For how long will we keep the personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us following us, being friends or giving “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+JOB SEEKERS

For what purposes will we process your personal data?

– Organization of selection processes for the recruitment of employees.

– To summon you for job interviews and evaluate your candidacy.

– If you have given us your consent, we may pass it on to partner or related companies for the sole purpose of helping you find a job.

– If you check the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.

We also inform you that after one year from the receipt of your resume, we will proceed to its secure destruction.

What is the legal basis for the processing of your data?

The legal basis is your unequivocal consent by sending us your CV.

How long will we keep the personal data?

For a minimum period of 1 year or until the revocation of the consent given.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise you exempt us from any liability for failure to comply with this requirement.

What about children’s data?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who are not of the aforementioned age. CANARIAN HOSPITALITY, S.L. disclaims any liability for failure to comply with this provision.

Will we communicate with you by electronic means?

– They will only be made to manage your request, if it is one of the means of contact that you have provided us.

– If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance company, web hosting/hosting, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What rights do you have?

– To know if we are processing your data or not.

– To access your personal data.

– To request the rectification of your data if they are inaccurate.

– To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.

– To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.

– To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.

– To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.

– To revoke consent for any processing for which you have consented, at any time.

If you change any information, please let us know so that we can keep it updated.

Do you want a form to exercise your rights?

– We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

– These forms must be signed electronically or be accompanied by a photocopy of your ID.

– If someone represents you, you must attach a copy of their ID card, or have them sign it with their electronic signature.

– The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take us to respond to the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link at the top of our website.

How long will we keep your personal data?

– Personal data will be kept for as long as you remain linked to us.

– Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal action.

– The data processed will be kept as long as the legal periods mentioned above do not expire, if there is a legal obligation to maintain them, or if there is no such legal period, until the interested party requests their deletion or revokes the consent given.

– We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of the products or services, to meet possible claims.

– In each treatment or type of data, we provide you with a specific period, which you can consult in the following table: